Product Overview

L1 Next Generation Business Phone System NG-PBX 200 is a feature-rich and versatile IP PBX ideal for small to medium-sized businesses. The product offers full PBX functionality, including VoiceMail, Auto Attendant, Music-on-Hold, Automatic Call Distribution, Conferencing and Follow-me for a fraction of the cost of comparable traditional PBX systems. PBX Lite also offer greater user flexibility as it supports both local and remote extensions, thus enabling businesses to use a single communication system across multiple offices. Because NG-PBX 200 is a hybrid system, it offers the best of both worlds

Full Range of PBX Features

NG-PBX 200 offers a full range of traditional PBX features like Call Waiting, Call on Hold, Call Transfer, Call Park, 3-way Calling, Caller ID, Caller ID Block, Call Screening, Do-Not-Disturb (DND), Call Recording, Speed 2-digit Dialing, White and Black Lists, and more. All such features are available to both local and remote extensions.

Support for Local and Remote Extensions

Because NG-PBX 200 is a hybrid system, it offers more flexibility to businesses. Unlike traditional PBX systems, NG-PBX 200 supports both local and remote extensions that allow users to make and receive calls from anywhere. PBX Lite utilizes the Internet to bridge calls between local and remote extensions and enables companies to decentralize their organizational structures while enjoying zero costs for intra and inter office calls.

Deployable in PSTN, VoIP or Hybrid Environment

NG-PBX 200 is designed to operate in VoIP, PSTN or hybrid environment. Businesses that are not ready to switch to pure VoIP, can still benefit from the technology. For example, they can keep their regular calls going out over PSTN lines and use VoIP only for intra and inter office calls to reduce the cost of internal communications. When businesses decide to switch to 100% VoIP communications, they will enjoy extra benefits, such as lower costs of long distance and international calls.

Unlimited Extensions and High Call Capacity

NG-PBX 200 allows businesses to minimize initial investments in communications infrastructure while preserving the option to scale up when needed. Adding an extension to PBX Lite is as easy as adding an extra phone and performing short configuration setup via a web browser. The system supports unlimited number of extensions and up to 30 simultaneous calls. Businesses that outgrow system capacity can either add a second server or upgrade to NG-PBX products with higher capacity.

Automatic Call Distribution (ACD)

NG-PBX 200 offers ACD functionality which enables companies to reduce call waiting time for their customers. ACD allows PBX extensions to be associated with one or more groups (e.g. sales, customer support, business development etc.). When the auto attendant routes calls to a particular group, NG-PBX 200 will ring associated extensions in a sequential or rotational manner.

Voicemail with Unified Messaging

NG-PBX 200 offers complete voicemail functionality that can be accessed via phone or web. The product also supports unified messaging, enabling users to access their voicemails via alternative communication methods. In particular, NG-PBX 200 can be configured to email notifications of received voicemails or to email voicemail messages as audio attachments to users.

Advanced Auto Attendant/IVR

NG-PBX 200 features advanced auto attendant which allows flexible system responses to user selections. The auto attendant is fully programmable and supports a large variety of server responses including playing voice prompts or executing IVR scripts. All voice prompts are fully customizable.

Music-on-Hold

NG-PBX 200 offers Music-on-Hold functionality for calls placed on-hold and for parked calls. Administrators can customize the played music by uploading to the server audio files recorded in Microsoft Windows wav format.

Conferencing and Follow-me

NG-PBX 200 can be upgraded with conferencing and follow-me features. Conferencing allows users to create pubic and private rooms and conduct multi-party calls, record calls and perform real-time administration via phone or web. Follow-me allows users to receive calls at multiple numbers (e.g. home phone, business phone, cell phone etc.). When a third party calls a number with enabled follow-me functionality, NG-PBX 200 will ring all numbers from a preset follow-me list either simultaneously or sequentially until the call is either picked up or transferred to voicemail.